Welcome to the handbook!
Several changes have been implemented to assist child care subsidy providers and clients during the Covid-19 emergency.
See Section S: Covid-19 Emergency Subsidy Changes for more information about:
DHS will waive copayments for all families who receive subsidies for April 1
st through the end of December 2020. Payment adjustments have been processed for any April copayments that were previously withheld. Place holding fees may no longer be charged to or accepted from families who receive subsidies effective immediately.
Families receiving subsidies may continue to use child care even if working from home or have lost employment.
Additional $5/day added for each day of care for each child for April 1
st through the end of December 2020. Temporary moving of POS machines.
One-time adjustment for absent day payments for March 2020. These payments have been processed.
Effective April 1
st, Rate increased for 1 star, 3 star and Special Needs. (1+ and 2 star were not included as they were previously issued increases when these other groups were not). Effective April 1
st all blended rates were changed to weekly rates due to school being closed. Weekly rates will be continued through the fall semester due to the various school district plans in response to the COVID-19 pandemic. To assist child care providers financially, OKDHS will begin reimbursing part time care (4 hours or less per day) for school age children at the full time rate. On days when part-time before and after school care is needed, only an “in” swipe is required. You also have the option to require parents complete 4 swipes per day (an “in” and “out” swipe before school and an “in” and “out” swipe after school). If you choose to only required an “in” swipe, you must ensure an “out” swipe is not recorded for the day.
Child Care Stabilization Funds, One-time funds as Child Care Quality and Sustainability Payments will be made to childcare providers. Childcare providers will not be required to submit an application. Payments will be disbursed to licensed providers automatically based on their Star rating and active status by September 15, 2020.
Updates will be made as needed. Please check this Handbook often for information, and continue to watch for emails from the Child Care Services ListServ. You can update your email subscriptions at
Oklahoma Department of Human Services Email Updates.
This handbook was created as a reference tool to help you understand your role as a contracted child care provider. It contains important information on maintaining your contract in good standing, keeping required records, getting paid, understanding client eligibility, and obtaining help if problems arise.
You can easily navigate to any part of the handbook by clicking on the appropriate section tab on the left of the screen. In addition, links are available throughout the handbook to take you to different webpages, or DHS forms and appendices. You should thoroughly explore the contents of this handbook and use it as a continuing resource.
By signing a provider contract you acknowledge that you will abide by the terms of the contract and all provisions outlined in this handbook.
If you have any questions about the information contained in this handbook, don’t hesitate to call Adult and Family Services (AFS) Child Care Subsidy at (405) 521-3931.